Melawana ya Tiriso
Kgaolo e e fetilweng:January 20, 2026
Melawana ena ya Tiriso ("Melawana") e laola phitlhelelo le tiriso ya platform ya Lua CRM, webosaete, le ditirelo (ka kakaretso, "Tirelo"). Ka go fitlhelela kgotsa go dirisa Tirelo, o dumela go tshwaiwa ke Melawana ena.
1. Tshedimosetso ya Kampani
Tirelo e e neelwa ke:
- Kampani: Luana CRM OÜ
- Kwadisitswe mo: Estonia
- Aterese: Harju maakond, Lasnamäe linnaosa, Sepapaja tn 6, Tallinn, Estonia
- Imeile: [email protected]
Mme go ya ka kamano ya konteraka, Lua CRM entities tse di farologaneng di ka neela Tirelo.
2. Tlhaloso ya Tirelo
Lua CRM ke platfomo ya CRM le tsamaiso ya kgwebisano e leng mo meetseng e e tshwanetseng go tlamela ka:
- Tsamaiso ya dikamano tsa barekedi
- Tsamaiso ya tiro
- Tlhagiso le dipalopalo
- Thuso ya bokgoni jwa AI le tshwaro ka boithaopo
- Dikarolo tsa kgwebo-kgethwa (go akaretsa ditharollo tsa ngaka le bongaka)
Tirelo e ka tlhabolwa, fetolwa, kgotsa kokobetswa ka nako le nako.
2.1 Ditirelo tsa Batho le Tshegetso
- Lua CRM e tlhomiwa go le gantsi jaaka platform ya software-as-a-service (SaaS) ya go itirela.
- 3.2 Ditirelo tsa batho tse itseng, tse kang thuso ya go tsena, tshegetso ya barekedi, kaelo ya thulaganyo, kgotsa kgakololo, di ka abelelwa ka boitlhophelo mme di itsise Lua CRM, go ya ka lenaneo la tekanyetso kgotsa tumellano e e farologaneng.
- Ditirelo tse ga di fetole boteng jwa Lua CRM jaaka sehlopheng sa software sa dijithale mme ga di bopa go abelwa ga tiro ya seatla kgotsa ya kgaolo jaaka tirelo e e tona.
3. Botswanatswana le Kwadiso ya Akhaonto
- Ke tshwanetse go nna le bokgoni jwa semolao go tsena mo tumalanyong e e tlamang.
- O emela gore o na le thata ya go tlamela mokgatlho o o dirang mo boemong jwa ona.
- Wena o na le maikarabelo a go sireletsa sephiri sa dikhrediti tsa go tsena.
- Wena o na le maikarabelo a ditiro tsotlhe tse di leng ka fa tlase ga akhaonto ya gago.
- Lua CRM ga e a tlhongwa go dirisiwa ke bana.
4. Tiriso ya B2B, B2C, le B2G
Tirelo e ka dirisiwa ke:
- Dikgwebo (B2B)
- Baitsaanape ba setheo (B2C)
- Puso le ditheo tsa setšhaba (B2G)
Motho mongwe le mongwe yo e leng morekisi o na le maikarabelo a go netefatsa gore tiriso ya gagwe ya Lua CRM e a tsamaelana le melao le melawana e diriswang.
5. Ditiro tsa Bareki
Wena o dumela go:
- Tlamela tshedimosetso e nepagetseng le e maleba ka molao
- Dirisa tirelo fela ka mabaka a a lekanetsweng
- Bona maitlhomo otlhe a a tlhokegang go tswa mo batsaakarolo ba gago
- Netefatsa go latelela melawana ya tshireletso ya data le melawana ya ngaka fa go lebagane
- Ga o a tshwanela go dirisa ka phoso, go bopa gape kgotsa go tsenelela mo Tirelong
Wena o nna le boikarabelo jwa bophara jwa data e o e phasaladitseng, e o e bolokang, kgotsa e o e dirang ka Lua CRM.
6. Kitshupo ka Tshedimosetso ya Botsogo le ya Sephiri
Lua CRM e ka dirisiwa go tsaya ditlhahlo tsa bongaka kgotsa bongaka-lebati.
Wena o lemoga le go dumela gore:
- Lua CRM e dira jaaka motlhodi wa data wa data e ntseng jalo
- Tlhomamisa maikarabelo a gago a go tlhomamisa motheo wa semolao wa tshedimosetso e e dirisiwang
- Lua CRM ga e tlamele ka keletso ya kalafi
- Tirelo ke sediriswa sa setegeniki, e seng motlhokomedi wa pholo
7. Ditiro tsa AI le Kgonagalo
Lua CRM e tlamela ka didiriswa tsa AI tse di lebilweng go thusa ka tsamaiso, tlhaloganyo, le botswerere.
Wena o lemoga gore:
- Ditshwantsho tsa AI di tsewa ka botlhokwa
- AI diphitlhoso di ka nna le diphoso
- Ditshwetso tsa bofelo di tla nna boikarabelo jwa gago
- Ditiro tsa AI ga di a siama katlego ya boitseanape
Lua CRM ga a loga dimodele tsa setšhaba tsa AI go dirisa data ya badirisi.
8. Subscription, Dituelelo le Ditefelo
- Dingwe tse dingwe di tlhoka kgwelediso e duelelwang
- Ditefelo, dithulaganyo, le dikgato tsa tuelo di bontshiwa mo webesaeteng kgotsa di amogelwa ka kwano ya konteraka
- Dikoloto di tsamaiswa ka baabi ba boraro (mohlala, Stripe, Stripe, bašomi ba selegae)
- Ditefelo ga di a tshwanelwa go busetsa ntle le fa go tlhokega ka molao kgotsa go tlhagisitswe ka mokgwa o sele
- Lua CRM e ka emisa phitlhelelo ka ntlha ya go se duelwe
9. Ditshwanelo tsa Boipuso
Ditshwanelo tsotlhe, thaelo, le kgatlhego mo Tirelong, go akaretsa:
- Software
- Tlhamo
- Ditlogo
- Ditiragalo tsa kgwebo
- Kitsiso
Tshwanelo ya Lua CRM.
Wena o tshola botsayakarolo jwa data ya gago.
10. Tshireletso ya Data le Sephiri
1. Molao wa Tshireletso ya Tshedimoso ya Botswana 2. Melawana ya Tshireletso ya Tshedimoso ya Botswana 3. Melawana ya Tshireletso ya Tshedimoso ya Botswana
- Pholisi ya Sephiri sa Rona
- Tsebe ya Tshireletso ya Tshedimosetso
- Melao ya tshireletso ya data e e dirisiwang (go akaretsa GDPR)
Badirisi ba ba nang le taolo mo go data e e tsenngwang mo Tirelong.
11. Ditirelo tsa Boraro
Tirelo e ka kopana le ditirelo tsa bongwe ba boraro (e.g. Google, baphatlalatsi ba tuelo).
Lua CRM ga a na maikarabelo a:
- Ditirelo tsa motho yo mongwe le yo mongwe go fitlhelela
- Ditaelo tsa boraro kgotsa melawana
- Data e e dirilweng kwa ntle ga taolo ya Lua CRM
12. Tirelo ya Kgonagalo le Thuso
- Tirelo e e neelwa ka mokgwa wa "jaaka e le" le "jaaka e fitlhelelwa
- Lua CRM ga e tlamela ka go nna teng ka nako tsotlhe
- Tlhokomelo kgotsa nako ya go emisa go ka diragala
- Maemo a thuso a ama lenaneo la boitlhatlhoso jwa gago
13. Kgogelo le Phimolo
Lua CRM e ka emisa kgotsa go fedisa phitlhelelo fa:
- Ditlhogo tseno di a tlhakatlhakana
- Tirelo e dirisiwa ka phoso
- Tshitlhogo ke molao
Badirisi ba ka khutlisa akhaonto ya bona go ya ka dipeelo tsa kgomaretso.
Fa go khutliswa, data e ka gogwa go ya ka Pholisi ya Sephiri.
14. Thibelo ya Maikarabelo
Kgapeletso ya molao:
- Lua CRM ga a na maikarabelo a go amogela, go tshwanelwa, kgotsa go latela ditshenyegelo
- Bolaodi jwa botlalo ga se go fete ditefelo tse di diriswang mo dikgweding tse 12 tse di fetileng
Ga go na sepe se ka lekang boikarabelo fa go sa letlelelwe ke molao.
15. Tshireletso
Wena o ikana go tlhomamisa le go sireletsa Lua CRM go tswa mo dikgannyeng tse di tswang mo:
- Tiriso ya gago ya Tirelo
- Data e o e tlhomameng kgotsa e dirisiwang
- Tshiamiso ya melao kgotsa ditshwanelo tsa motho yo mongwe
16. Diphetogo go Melawana
3.2 Ditaelo tsa tshebetso tsa rona di ka nna tsa fetolwa gangwe le gape. Diphetogo tse di botlhokwa di tla itsiswa ka kgokagano e e tseneletseng ka Tirelo kgotsa websaete. Go tswelela go dirisa go raya go amogela.
17. Molao o o Laolang & Tshiamelo
Ditaelo tse di laolwa ke melao ya: Estonia
Dikgotlhang di tla rarabololwa mo dikgotlheng tse di maleba tsa kgaolo eo, ntle le fa go akantswe ka mokgwa o mongwe.
Tshedimosetso ya Kgolagano
Mabaka a a maleba a a amang Melawana eno:
Imeile
Kampani
Luana CRM OÜ
Aterese
Harju maakond, Lasnamäe linnaosa, Sepapaja tn 6, Tallinn, Estonia