Privacy Policy

At Lua CRM, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Subscribe to our newsletter
• Contact our support team.
• Participate in surveys or promotions

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

• IP address
• Browser type
• Computer system software
• Pages visited
• Time and date of visits

We use the information we collect to:

• Provide and maintain our services
• Improve and personalize your experience
• Communicate with you about updates and support
• Send marketing communications (with your consent)
• Analyze usage patterns and optimise our website.

We may share your information with:

• Service providers who assist in our operations
• Business partners with your consent
• Legal authorities when required by law

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

You have the right to:

• Access your personal information
• Correct inaccurate data.
• Here is the translation to Ghanaian English: Kindly delete my data.
• Object to processing of your data
• Data portability
• Withdraw consent

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Our services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

If you have any questions about this Privacy Policy, please contact us at: