Refund Policy

Lua CRM uses Paddle as its authorised Merchant of Record for all payments and billing.

• You are eligible for a full refund within 14 days of your initial purchase of a Lua CRM subscription.
• After 14 days from the purchase date, all payments are non-refundable, except where required by applicable law.

3.2 Paddle ní ìgbékalẹ̀ gbogbo ìwádìí ìdápadà gẹ́gẹ́ bí ìlànà ìdápadà àti ìlànà ìṣàkóso ìdápadà Paddle.

To request a refund, please:

• Use the refund option available in your Paddle payment confirmation email, or contact our support team if you need further assistance.
• 3.2 Paddle ọrụ ọnụ na-akpọ na-eji ụzọ ọrụ ha dị ọfụma

• Refunds apply only to the initial purchase period.
• Subscription renewals are non-refundable, except where required by applicable consumer protection laws.

• Lua CRM is a digital, subscription-based software service delivered electronically.
• 3.2 Trên khi hoàn tất một giao dịch mua, bạn thừa nhận rằng quyền truy cập vào Dịch vụ được cung cấp ngay lập tức sau khi thanh toán.

Nothing in this Refund Policy affects your legal rights under applicable consumer protection laws.

For billing and refund questions related to Lua CRM payments: