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Unified Business Platform for Modern Companies

Streamline your operations with our comprehensive solution trusted by SMEs across healthcare, travel, logistics, and more.

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Trusted by 124+ companies across Zambia

4.8 (326 reviews)
Unified Business Platform for Modern Companies

Why SMEs Choose Lua CRM

All-in-One Platform

Manage sales, inventory, projects, and finances in one place.

Quick Onboarding

Get started in minutes wif intuitive setup an' migration tools.

Secure & Compliant

Your data is protected with enterprise-level security and compliance.

24/7 Support

Our team is always here to assist you succeed.

Solutions for Small and Medium Enterprises

Lua CRM adapts to your small or medium enterprise, regardless of your industry.

Medical Clinics

Manage appointments, patient records, and billing efficiently.

Dental Clinics

Simplify patient management, scheduling, and billing.

Travel Agencies

Organise tours, bookings, and customer communications in one place.

Logistics & Forwarding Agents

Track shipments, manage vehicle fleets, and optimise delivery routes.

Manufacturing Sector

Monitor production, inventory, and supply chains.

Retail and E-commerce

Optimise inventory, sales, and customer relationships.

Legal Practitioners

Oversee cases, documents, and client relationships securely.

Service Provider Business

Streamline daily operations and grow your service provider business with ease.

Event Organisers

Organise, coordinate, and execute successful events.

Educational Institutions

Coordinate classes, student records, an' communications.

Nursery Schools

Manage early childhood education, parent communications, and daily activities.

Building & Construction

Plan projects, manage teams, and track progress.

Real Estate Agencies

Manage properties, clients, and transactions efficiently.

Fashion & Apparel

Specialized solution for clothing and accessories with size/colour management, product images, and label printing.

Hardware Store

Complete management for hardware stores with inventory tracking, supplier management, and customer service tools.

Auto Parts and Accessories

Specialized solution for motor vehicle parts with original equipment manufacturer code integration and vehicle model compatibility.

Ey, can you add a new dashboard widget for sales analytics?

I'll create a new sales analytics widget with revenue trends, conversion rates, and top performing products. Would you like to customise the metrics?

AI-Powered System Customisation

Experience the future of business software with our intelligent AI chatbot. Request new features or modifications, and watch as our system adapts automatically to your needs.

Natural Language Interface

Nje, bwino bwino mwamene mwakwata. Tizamukwanisha mafunso anu mwamene mwakwata.

Automated Implementation

No coding required. Our AI handles the technical implementation of your requested changes.

Instant Notifications

Receive immediate notifications when your requested changes are complete and ready to use.

Continuous Learning

Our AI continuously learns from your business operations, adapting and improving its responses and suggestions over time.

Predictive Analytics

Utilise advanced machine learning to forecast trends, pinpoint opportunities, and make business decisions based on data.

AI-Powered Security

Advansed threat detection an' prevention wif real-time monitoring an' automated security responses.

Try AI Features Now

Powerful Features for Modern Business

Streamline your operations with our comprehensive solution trusted by businesses across Zambia.

CRM Dashboard

Customer Relationship Management

Trekka an' nurture leads through the sales pipeline with automated workflows.

Organise and manage customer contacts, interactions, and communication history.

Visualise your sales process with customisable pipelines and deal tracking.

Gain insights into customer behaviour, preferences, and engagement patterns.

Seamlessly integrate with email platforms for unified communication tracking.
Inventory Dashboard

Inventory Control

Lekani inventory levels, stock movements, na reorder points in real-time.

Create and manage detailed product catalogues with images, descriptions, and pricing.

Scan an' track products usin' barcode technology fer efficient inventory management.

Optimise warehouse operations with location tracking and inventory organisation.

Monitor inventory performance, turnover rates, and stock value metrics.
Project Dashboard

Project Management Tools

Develop detailed project plans with timelines, milestones, and resource allocation.

Optimise resource allocation and track team member availability and workload.

Monitor project performance, budget tracking, and timeline adherence.

Umutende umukambi ukupwisha nge zipandwa zishiwa, amakomenti, na mipupo.

Use pre-built templates to quickly start new projects with best practices.
Website Builder Dashboard

Website Building Tools

Create stunning websites with our easy-to-use drag and drop interface.

Choose from a wide range of mobile-friendly website templates.

Connect yanu domain name and manage DNS settings easily.

Optimise your website for search engines with built-in SEO features.

Track website performance with integrated analytics tools.
Task Management Dashboard

Task Management System

Ama create and assign tasks with detailed descriptions and deadlines.

Set task priorities and organise work based on importance.

Monitor task progress and completion status in real-time.

Set up task dependencies to manage complex workflows.

Analyze team productivity and task completion metrics.
Financial Dashboard

Financial Tools

Seamlessly integrate with accounting software for real-time financial tracking.

Monitor and categorise expenses with receipt capture and approval workflows.

Genarate komprehensiv faynanshal ripots an analytics fo betta disizhen-meking.

Cweate and twack budgets across depatments and pwojects.

Monitor and analyse cash flow patterns and financial health.
Invoice Dashboard

Invoice Management

Create professional invoices with customisable templates.

Accept online payments through multiple payment channels.
Lua CRM Dashboard
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Everything you need to manage your business

From client projects to internal processes, manage it all in one affordable, award-winning software.

Become a Partner
Lua CRM Analytics

Fair pricing for everyone.

Our robust analytics offer rich insights into the information buyers want, informing where teams should focus their efforts to drive sales and improve customer satisfaction.

Starter

Perfect for small businesses and startups looking to get started with customer relationship management.

$39/ per month

Up to 5 users

Basic CRM features

Advanced analytics

Email Support

1GB Storage

Get Started

Professional

Ideal for growing businesses that need more advanced features.

$89/ per month

Up to 20 users

Advanced customer management features

Basic analytics

Urgent Support

10GB Storage

Get Started

Enterprise Popular

Complete solution for large organisations with advanced needs.

$199/ per month

Unlimited users

All CRM Features

Advanced analytics

24/7 Support

Unlimited Storage

Get Started

Custom

Customised solutions for businesses with unique needs.

Custom/

Custom user limits

Custom features

Custom analytics

Dedicated Support

Customised Storage

Contact Sales

Secured payment with PayPal & Stripe

Visa Mastercard American Express PayPal Maestro

Start your 14-day free trial

No credit card needed. Start in minutes.

Start for Free Get a Demo

Commonly asked questions

Lua CRM ndi platform yabizinesi yomwe ili ndi zinthu zonse zomwe zimakwanira kwa ma SMEs m'maudindo osiyanasiyana, kuphatikizapo zaumoyo, ulendo, logistics, ndi zambiri. Imapereka njira yomwe ili ndi zinthu zonse zomwe zimakwanira kwa kusankha, inventory, projects, ndi ndalama. Ngakhale kuti ndinu bungwe laling'ono kapena lolimbikira, Lua CRM imakhala yopatsa zomwe mukufuna ndi zinthu zake zosavuta kugwiritsa ntchito ndi njira zomwe zimakwanira.

Getting started with Lua CRM is quick and easy. Our platform offers fast onboarding with intuitive setup and migration tools. Most businesses can be up and running within minutes. We also provide comprehensive documentation and support to ensure a smooth transition to our platform.

We provide 24/7 support to all our customers. Our support includes email assistance, priority support for Professional and Enterprise plans, and dedicated support for Enterprise customers. Additionally, we offer comprehensive documentation, video tutorials, and a community forum where users can share experiences and best practices.

Yes, Lua CRM is highly customisable. Our AI-powered system allows you to request new features or modifications in plain language, and the system adapts automatically to your needs. You can customise workflows, fields, reports, and more to match your specific business requirements.

Lua CRM integrates with popular tools including Slack, Zoom, Google Workspace, Microsoft 365, Salesforce, Trello, Asana, and Jira. We're constantly adding new integrations to ensure you can work with your favourite tools seamlessly. If you need a specific integration, you can request it through our AI customisation feature.

Certainly. We take data security very seriously. Lua CRM uses enterprise-level security measures including data encryption, regular backups, and compliance with major security standards. Your data is protected with multiple layers of security, and we maintain strict access controls to ensure your information remains safe and confidential.

Still have a question? Ask on discord or Submit a ticket.

Resources & Support

Everything you need to succeed with Lua CRM

Help Desk

Find answers to your questions and learn how to use Lua CRM effectively.

Visit Help Centre

Success Stories

Discover how businesses like yours are achieving remarkable results.

Read Success Stories

Product Updates

Stay informed about the latest features and improvements.

View Updates

Mobile App

Take Lua CRM with you wherever you go with our powerful mobile app.

Learn More

Project Templates

Kickstart your projects with pre-built templates for different sectors.

Browse Templates

Site Map

Find everything you need with our comprehensive site map.

View Site Map

Advanced Technical Features

Discover the powerful technical capabilities that make our system stand out

Cloud System

Secure an' scalable cloud infrastructure fer yer business

  • Automatic data backup
  • Multi-device synchronisation
  • Enterprise-grade security
  • Scalable infrastructure

Delivery System

Comprehensive delivery management with real-time tracking

  • Real-time delivery tracking
  • Optimised route planning
  • Automated notifications
  • Delivery analytics and reporting

Barcode Management

Comprehensive barcode management with extensive product database

  • 25,000+ product database
  • Quick barcode scanning
  • Label and price tag printing
  • OEM codes integration

Customer Loyalty

Advanced customer loyalty and rewards system

  • Points accumulation system
  • Automatic discount application
  • Targeted marketing initiatives
  • Customer behaviour analytics

Product Management

Advanced product organisation and management tools

  • Sort by size, colour, and attributes
  • Product image management
  • Custom label generation
  • Tracking of warehouse locations

Pricing System

Flexible pricing and discount management

  • Multiple discount types
  • Accumulative discount system
  • Promotional pricing
  • Bulk pricing rules